Learn About Genetic Counseling and Testing

At AmbitCare, we offer free virtual genetic counseling to provide you and your family the answers you've been looking for.

A photo of a toddler learning to walk with his caregiver's help. Let us help you find the answers.

Our genetic services process can be described in 5 easy steps

Fill out our free genetic assessment

Answer the questions in our assessment below which should take no longer than 5-10 minutes to complete. Make sure to agree to our genetic services consent to be eligible for our services.

Prepare for your genetic counseling appointment

Book your appointment online through an email sent from our genetic counseling partner (DNAvisit) or over the phone with our AmbitCare Ambassador. Once done, upload relevant health records using a secure link provided by our AmbitCare Ambassador. Sharing health records with the counselor prior to the appointment helps to order testing if it is warranted, sooner.

Conduct your virtual genetic counseling appointment

Your appointment will be over the phone and take 20-25 minutes. The genetic counselor will go over medical history, family history, and discuss testing options.

Complete genetic testing, if appropriate and you wish to proceed

For most of our patients, genetic testing is completed by collecting saliva (spit) or swabbing the inside of your cheek found in the kit sent to you.

Review the test results with your genetic counselor

Testing results will take between 2-6 weeks to process. Your genetic counselor will reach out to schedule an appointment to walk you through the results and any questions you may have. Please consult your doctor or qualified healthcare provider with your genetic testing results afterwards.

Fill out our free genetic assessment

Fill out our assessment or register here which should take no longer than 5-10 minutes to complete. Once completed, sign our consent form to be eligible for our services.

Prepare for your genetic counseling appointment

Book your appointment online via an email sent from our genetic counseling partner or over the phone with our AmbitCare Ambassador. Once done, upload relevant medical records using a secure link provided by our AmbitCare Ambassador.

Conduct your virtual genetic counseling appointment

Your appointment will be over the phone and take 20-25 minutes. The genetic counselor will go over medical history and discuss any recommended testing options if warranted.

Complete genetic testing, if appropriate and you wish to proceed

For most of our patients, genetic testing is completed by saliva or buccal swab collection via a kit sent to you.

Review the test results with your genetic counselor

Testing results will take between 2-6 weeks to process. Your genetic counselor will reach out to schedule an appointment to walk you through the results and any questions you may have. We encourage you to consult your physician or qualified healthcare provider with your genetic testing results afterwards.

Take the next step in your medical journey today

Your AmbitCare Ambassador is here to support you at each step in your medical journey.
You can reach us by phone at 508-203-6891 or by email at info@ambitinc.com.

What is the difference between genetic counseling and testing?

You typically meet with a genetic counselor in your genetic counseling appointment to discuss your medical history and they can help determine if a genetic test is right for you. A genetic test is a medical test requiring a saliva (spit) or cheek swab sample. You can meet with your genetic counselor after a genetic test to review the results.

What is genetic counseling?

Genetic counseling can help you and your family understand if a genetic abnormality may be causing you or your loved one’s symptoms. Not all genetic conditions are passed on from parent to child. Whether you have a family history or not, genetic counseling can help. Identifying the underlying cause of you or your loved one's symptoms has many benefits that may include improving treatment plans.

A photo of a child and his doctor. Our genetic services ensure that patients get the testing needed

What can genetic counseling do for you and your loved ones? 

Working with a genetic counselor can ensure that you or your loved ones get the testing needed.

Genetic counselors can:

  • Help explain the different types of genetic tests
  • Determine which tests may be right for you or your loved ones
  • Identify what the most cost-effective testing options are
  • Get you or your loved ones tested, explain the results, and direct you to relevant specialists based on the test results.

Consider using this guide to help you keep track of medical information so you are prepared for a productive conversation with your doctor.

Any information you submit may be stored, reviewed, and analyzed by AmbitCare for purposes of connecting you with resources. AmbitCare does not sell your personal identifying information to others. Only your de-identified, summary data is shared with our research partners, such as academic researchers and healthcare companies, if you consent in an effort to advance treatment options.

Download guide

What is genetic testing?

Genetic testing is a medical test requiring a saliva or cheek swab sample. Genetic tests help identify mutations in an individual’s DNA that change or delete some genetic material. Genetic mutations change how DNA creates protein. This can result in a protein that is not able to do its job properly.

Why is genetic testing important?

Genetic testing can help you:

Find answers for your or your loved one's symptoms.
Getting a diagnosis may give you relief and help you understand symptoms.

Open the door to clinical trials.
Researchers are working hard to develop new treatments for rare diseases. A specific diagnosis may be required for you or your loved ones to participate in a clinical trial for the newest medicines being developed.

Unlock disease-specific treatments.
Some medications require a specific diagnosis before a provider will prescribe them to treat your or your loved one's symptoms.

Avoid harmful treatments or medications.
Some medications used to treat seizures or other symptoms can make symptoms worse. Understanding your or your loved one's specific diagnosis will increase the chances you are treating them with medicines that can help. 

Not all genetic tests are equal.

Genetic testing is an ever-changing field with new discoveries made every day. Even if you’ve already done genetic testing, there may be other tests available that provide you with more answers and information.

  • Certain genetic tests only evaluate for a limited number of mutations—and you or your loved one's may have been missed.
  • Scientists don’t know all the genetic mutations that lead to disease and you or your loved one's mutation may still be undiscovered.

Types of Genetic Tests

Different types of genetic tests analyze DNA in different ways and can identify different types of mutations.

AmbitCare can help you understand how genetic services may provide you with answers.

Individuals with an undiagnosed rare disease typically receive 3 incomplete diagnoses during their diagnostic journey. An AmbitCare Ambassador can help, at no cost to you, figure out how to bring genetic counseling into your journey to find answers for you and your loved ones.

Join our community

Have additional questions? Contact an AmbitCare Ambassador by phone at 508-203-6891 or by email at info@ambitinc.com today.

Our hours of operation are Monday-Friday, 9-5pm ET. An Ambit Ambassador will typically respond within 1-2 business days.

* Please note that while AmbitCare Ambassadors can help you better understand what resources are available for families with loved ones suffering from seizures and developmental delays, they are not licensed medical providers and thus can neither diagnose any disease or disorder nor endorse or recommend any specific medical treatments.